MCP server official
Risk level
low
20/100

Intercom MCP Server ↗

Intercom MCP Server is an officially published MCP server from Intercom. Anomity scores its risk at 20 out of 100 (low).

network:outbound credentials:access

Analysis summary

Intercom MCP Server is an officially published MCP server from Intercom. Anomity scores its risk at 20 out of 100 (low).

Intercom's official server exposes conversations, contacts, and help-centre content, letting an agent search support history and draft or send replies.

Capabilities are outbound network access and credential access. This connector sits at the intersection of two risks the catalog treats seriously: the data is customer personal information, and support conversations are written by strangers, making them one of the most reliable prompt-injection channels into a corporate agent. An assistant that reads customer messages and can also send replies as your brand should be treated as a publishing system with an untrusted input, not as an internal tool.

Why this entry scored 20 out of 100

This profile starts at the catalog's neutral base of 50. Because the entry is officially published, trust adjusts the score by -40. Declared high-risk capabilities add +10 (capped at +30). It matches no dangerous capability combinations. The clamped result is 20, placing it in the low band.

See the full scoring formula →

Findings

  • Published by the vendor Trust offset
    Contribution to score: -40
  • 1 high-risk capability: credentials:access High
    Contribution to score: +10

Capabilities

Every capability the entry declares, with the security implication of each.

  • network:outbound Outbound network
    Can make outbound network requests. Required for hosted model providers and remote APIs; also the path for data exfiltration if combined with read access.
  • credentials:access Credentials access
    Reads provider API keys, OAuth tokens, or other secrets from the host keychain or environment.